I placed an order in nearly 7 weeks ago. It was a really badass gi that I was looking forward to worrying. After 4 weeks and I'm not arrived and the tracking number showed as a pending shipment. I contacted customer service who stated it had been shipped and they had no idea why it showed his pending. I was told that another of that same item would be shipped to me immediately. After another two to three weeks, I once again contacted customer service. I have not even received a reply to my two email attempts. Come on now, this is seriously white belt level customer service.  

I placed an order in nearly 7 weeks ago. It was a really badass gi that I was looking forward to worrying. After 4 weeks and I'm not arrived and the tracking number showed as a pending shipment. I contacted customer service who stated it had been shipped and they had no idea why it showed his pending. I was told that another of that same item would be shipped to me immediately. After another two to three weeks, I once again contacted customer service. I have not even received a reply to my two email attempts. Come on now, this is seriously white belt level customer service.